Refund & Return Policy 🔄

Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

• Returns are accepted within 14 days of receiving your order.
• Products must be unused, unopened, and returned in their original packaging.
• Items that are damaged due to misuse, improper handling, or normal wear are not eligible for return.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used perfumes
• Personal care products
• Clearance or final sale items

Refund Process

• Once we receive your returned item, it will be inspected by our team.
• If approved, your refund will be processed within 5–7 business days.
• Refunds are issued to the original payment method used during checkout.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item received is incorrect or damaged.
• Original shipping charges are non-refundable.

Late or Missing Refunds

If you have not received your refund after the processing period:

1. Check your bank account again.
2. Contact your payment provider or bank.
3. If the issue continues, contact our support team for assistance.

Contact Us

For any refund or return inquiries, please contact our customer support team and we will respond within 24 hours.