Shipping Policy π¬π§
At our store, we are committed to delivering your order quickly, safely, and efficiently across the United Kingdom.
Order Processing
- All orders are processed within 1β2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order has been dispatched, you will receive a confirmation email with tracking information.
UK Delivery Times
- Standard Delivery: 3β5 business days
- Express Delivery: 1β3 business days
Please note that delivery times may vary during busy periods, sales, or holidays.
Shipping Charges
- Free UK Shipping on orders over Β£50
- Standard shipping fees apply to orders below the free shipping threshold.
Shipping costs are calculated at checkout before payment.
Tracking Your Order
Once your order is shipped, a tracking number will be sent to your email so you can monitor your parcel in real time.
Delayed or Lost Orders
If your order is delayed, lost, or arrives damaged, please contact our support team as soon as possible. We will work with the courier to resolve the issue quickly.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or lost parcels caused by incorrect address information entered during checkout.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team and we will respond within 24 hours.